Frequently asked questions
Questions groups actually ask.
Straight answers on cost, data, access and going live.
What is a digital twin?
A digital twin is a living virtual copy of a real thing - a jet engine, a hospital, a business - kept in sync with reality by a continuous flow of data. Because the twin always mirrors the real thing, you can study its past, watch its present and rehearse its future - all without touching the original. IntelliDent is building the digital twin of the dental business: a copy of your practices that you can question.
What do we need to install?
Nothing. IntelliDent connects to the systems you already run - Dentally, Xero and Google - through read-only connections set up in one afternoon. There is no software to install and nothing to migrate.
How much does it cost?
IntelliDent is priced per practice, so it scales with you - from a single site to a large group. Talk to us and we will quote for your setup.
Where does our data live?
In the UK. Your data is processed and stored in the UK under UK GDPR, connections are read-only, and every user's access is permissioned by your group's administrators.
Which practice management system do you support?
Dentally today, and we are planning integrations with more practice management systems. We prioritise by demand, so if you run a different PMS, get in touch - we could prioritise yours.
Can our associates see the group's finances?
Only if you want them to. Access is per user: an associate can see their own diary and production while bank balances and group financials stay visible to owners only.
How is this different from the reports in Dentally or Xero?
Those reports each describe one system. IntelliDent joins them: diary data against invoiced revenue against marketing spend, across every practice at once. And Ida (Intelligent Dental Assistant), the built-in AI analyst, answers questions across all of it in plain English - Ida is optional, and permissioned like everything else.
How long does it take to go live?
Read-only connections in an afternoon, calibration to your sites and targets, and the first morning brief lands the same week.
Do you work with single practices?
Yes. Single practices run IntelliDent today - the same live dashboards, queues and Ida, for one site.